Transactions on Data Analysis in Social Science

Transactions on Data Analysis in Social Science

The Impact of Emotional Intelligence on Employee Performance with the Mediating Role of Job Stress and Employee Trust (Case Study: Sugarcane Development Holding Company and Subsidiaries)

Document Type : Original Article

Authors
A. Mahdieh 1
M.R. Pasand 2
1 Department of Business Management, Faculty of Management and Accounting, Ahvaz Branch, Islamic Azad University, Ahvaz, Iran
2 Professor, Department of Management, Islamic Azad University, Ahvaz Branch, Ahvaz, Iran
10.47176/TDASS.2021.104
Abstract
This study was conducted with the aim of examining the impact of emotional intelligence on employee performance through the mediating roles of job stress and employee trust in the Sugarcane Development Holding Company and its subsidiaries. The research is applied in purpose and causal-descriptive in nature. The conceptual framework included emotional intelligence as the independent variable, job stress and employee trust as mediating variables, and employee performance as the dependent variable. The statistical population consisted of all staff employees of the holding company, all of whom were surveyed through a census approach. Data were collected using standard questionnaires, including the 16-item Emotional Intelligence Scale developed by Wong and Law (2002), the 6-item Employee Performance Scale by Bört et al. (2012), the 10-item Job Stress Scale by Hellriegel and Slocum (1996), and the 7-item Employee Trust Scale by Jian et al. (2015). Data analysis was performed using SPSS version 18 and LISREL version 8.8. The findings revealed that emotional intelligence significantly influences employee performance through the mediating effects of job stress and employee trust within the organization.
Keywords
Job Stress
Employee Trust
Employee Performance
Sugarcane Development Holding Company
Emotional Intelligence
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Transactions on Data Analysis in Social Science
Volume 3, Issue 2
Spring 2021
Pages 104-119

  • Receive Date 07 March 2021
  • Revise Date 14 May 2021
  • Accept Date 20 June 2021