Smart Banking Solutions to Increase the Transparency and Health of The Banking System

Document Type : Original Article

Author

Senior Information Technology Expert; Branch Management of Refah Bank of West Azarbaijan Province, Tabriz, Iran

Abstract

As a critical component of the banking industry, smart banking is integral to the equitable distribution of banking services to the public. As a critical component of the banking industry, smart banking is integral to the equitable distribution of banking services to the public. However, policymakers in the banking system shoulder a weighty responsibility beyond physical implementation. As a critical component of the banking industry, smart banking is integral to the equitable distribution of banking services to the public. Smart banking encompasses the creation of novel banking services utilizing advanced information and communication technology tools. The purpose of this study is to offer smart banking solutions for enhancing transparency and health of the banking system. The method utilized in this survey-based research is descriptive-survey, with a focus on applied purposes. The statistical population of the study comprises of economic experts, and based on Cochran's unlimited population formula, the sample size was determined to be 286 individuals. Data was collected through a researcher-conducted survey questionnaire. The research findings demonstrate that enhancing the security and safety of banking operations within the smart banking system is necessary to advance the health and transparency of the banking industry. Secondly, the implementation of personalized banking operations will contribute to the overall health of the banking system. Finally, as ease of access and transparency of service rates increase, significant improvement in the system's health can be expected.

Volume 5, Issue 3
October 2023
Pages 144-151
  • Receive Date: 04 March 2023
  • Revise Date: 23 May 2023
  • Accept Date: 06 September 2023