Transactions on Data Analysis in Social Science

Transactions on Data Analysis in Social Science

The Need to Consider the Nature of Public Libraries in Providing Services to Businesses

Document Type : Original Article

Authors
1 Ph.D, Candidate Department of Knowledge and Information Science, Shahid Chamran University of Ahvaz, Ahvaz, Iran
2 Ph.D, Candidate Department of Knowledge and Information Science, Payam Noor University of Iran, Iran
Abstract
Objective: Numerous studies highlight the critical role of public libraries during economic downturns, which often lead to increased usage. This study aims to explore the provision of public library services tailored to businesses. Method: The research examines resources related to the role of public libraries in delivering business services, analyzing key factors that contribute to business success. Findings indicate that public libraries can promote economic growth through organizational innovation in business and product marketing, fostering social capital and creativity, and serving as creators and developers of business-oriented services. Conclusion: In light of technological advancements, it is recommended that policymakers and public library administrators enhance the role of libraries to ensure effective service delivery and sustainable revenue generation while prioritizing customer-focused services and user satisfaction. The findings of this study may support income-generating initiatives, business development, and the provision of specialized services in public libraries.
Keywords

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Volume 5, Issue 1
Winter 2023
Pages 55-62

  • Receive Date 19 January 2023
  • Revise Date 03 March 2023
  • Accept Date 28 March 2023