Transactions on Data Analysis in Social Science

Transactions on Data Analysis in Social Science

Factors affecting the quality of work life in terms of employees’ satisfaction of National Oil Products Distribution Company of Esfahan

Document Type : Original Article

Authors
S. Bagherian 1
M. Tagheh Delshad 2
F. Farhadi 3
1 M.A Student of Governance Management, Noor Hedayat University, Shahrekord, Iran
2 MSc of Industrial Engineering, International Payamenoor University of Assaluyeh, Assaluyeh, Iran
3 Ph.D. Student of Management, Professor of Noor Hedayat University, Shahrekord, Iran
10.47176/TDASS/2019.49
Abstract
The concept of quality of work life (QWL) programs emphasizes enhancing employees’ job satisfaction through the improvement of intrinsic motivation and workplace conditions. The present study aimed to investigate the key factors influencing the quality of work life and employee satisfaction at the National Oil Products Distribution Company of Esfahan. The statistical population consisted of 260 contractual and contract-based employees, from which 159 individuals were selected as the research sample using a random sampling method. A descriptive-correlational research design was employed, and data were collected through a structured questionnaire. The findings revealed a strong negative correlation between salary and benefits, welfare facilities, and health services with employees’ job satisfaction, indicating that inadequate financial and welfare support leads to lower satisfaction levels. Conversely, a significant positive relationship was observed between educational opportunities and job satisfaction, as well as between employee participation in decision-making and job satisfaction. These results highlight the importance of employee empowerment, career development, and participatory management in improving the overall quality of work life and organizational performance.
Keywords
Work Life Quality, Employees&rsquo
Satisfaction, National Oil Products Distribution Company of Esfahan
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Transactions on Data Analysis in Social Science
Volume 1, Issue 1
Winter 2019
Pages 49-58

  • Receive Date 02 January 2019
  • Revise Date 20 February 2019
  • Accept Date 20 March 2019